RICKA, R. H.; EVIYANTI, Y.; ARNADA, F. Servqual Model Approach in Measuring Students’ Satisfaction in The Faculty of Dakwah and Communication Science. Journal of Islamic Management, [S. l.], v. 4, n. 2, p. 160–176, 2024. DOI: 10.15642/jim.v4i2.1621. Disponível em: https://jurnalfdk.uinsa.ac.id/index.php/JIM/article/view/1621. Acesso em: 22 feb. 2026.